Privacy Policy

Skillstr Technologies is owned by Bricostrat Labs LLP. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect the personal data of users when they interact with our services, including our mobile application, website, and other related services. By using our services, you agree to the collection and use of your data as outlined in this policy. Throughout the document, Skillstr, Bricostrat Labs LLP, and company have been used interchangeably but they refer to the same legal entity, Bricostrat Labs LLP.

We process your personal information for the following purposes:

2.1 To Provide Our Services

We use your data to:

• Create and manage your account.
• Personalise your experience by suggesting courses or features based on your preferences.
• Process payments for subscriptions or other services.
• Deliver essential notifications, such as changes to our policies or issues with your account.

2.2 To Improve Our Services

We analyse how users interact with our services to:

• Enhance the performance and functionality of our platform.
• Fix bugs or technical issues that might affect your experience.
• Conduct research and development to bring new features to our app or website.

2.3 To Communicate with You

We use your contact information to send important communications, including:

• Account updates: Notifications about changes to your account or service interruptions.
• Promotional content: Information about special offers, new courses, or services that might interest you. You can opt-out of these communications at any time.

2.4 To Personalize Advertising

We use your data to show you relevant ads both on and off our platform. We collaborate with advertising partners such as Facebook and Google to tailor ads based on your interactions with our services.

2.5 AI Data Processing

Skillstr employs AI-based algorithms to analyse user data and deliver personalized learning experiences. The data collected may include personal information, usage patterns, learning progress, and interactions on the platform. This data is processed to provide tailored recommendations, track performance, and enhance the user experience.

• Data Usage: AI processes data to offer customised content and insights.
• User Control: You have the right to access, modify, or delete your personal data at any time.

For more information, refer to our Data Usage and Retention Policy below.

3.4 Data Breach Notification: In the event of a data breach, we will notify affected users within 30 days of discovery, in compliance with applicable legal requirements, detailing the nature of the breach, data compromised, and measures to mitigate harm.

We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:

3.1 Service Providers

We may share your data with third-party vendors to assist us in:

• Payment processing: For secure handling of transactions.
• Data storage: To securely store your data on cloud servers.
• Customer support: To provide prompt assistance through chat or email.

These third parties are contractually bound to process your information securely and only for the purposes we specify.

3.2 Advertising and Analytics Partners

We may share limited data, such as your device ID or usage information, with our advertising and analytics partners to help us:

• Understand how our users engage with ads.
• Optimize the ads you see across platforms.

3.3 Legal Compliance

We may share your data if required to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, or safety of Bricostrat Labs LLP, its users, or others.

We take data security seriously and implement various measures to protect your information, including:

• Encryption: We use encryption protocols (e.g., SSL) to protect sensitive data like payment information.
• Access controls: Only authorized personnel have access to your data, and they are required to follow strict confidentiality protocols.
• Regular security audits: We regularly review our systems and policies to ensure they meet industry standards.

While we take all reasonable precautions, no system is entirely foolproof. We encourage you to take appropriate security measures, such as protecting your password and logging out of shared devices.

You have the following rights regarding your personal data:

5.1 Access and Correction

You can view and update your personal information at any time by logging into your account and navigating to the settings page.

5.2 Deletion of Data

You can request the deletion of your personal data by contacting our support team or using the account deletion feature within the app. Please note that some data may need to be retained to comply with legal obligations or resolve disputes.

5.3 Opt-out of Marketing Communications

You can unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of our emails. You may also opt-out of push notifications by adjusting your device settings.

5.4 Managing Cookies

You can manage how cookies are used through your browser settings. This may impact how our services function, but it won’t prevent you from accessing the essential features.

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. If you delete your account, we will delete or anonymize your data unless we are required to keep it for legal reasons.

Our services are not intended for children under the age of 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that data as soon as possible.

In cases where we transfer your data to servers located outside your country, we ensure that proper safeguards are in place, such as standard contractual clauses, to protect your data in accordance with this Privacy Policy.

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you either through our services or via email.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: info@skillstr.me
• Phone: +918951929688
• Address: Bricostrat Labs LLP, 1st Block Koramangala, Bengaluru 560034, Karnataka, India

This privacy policy was last updated on 20 September 2024.